OBJECT

These General Terms and Conditions of Sale apply to the online sale of products via the e-commerce service on the lipatarnosci.it website. Given the large number of products available, their main features and prices (including any additional costs) are clearly indicated directly on the Website. Products sold on the Website may be purchased and delivered exclusively to the countries indicated on the Order Form. Any orders for shipments outside these countries will be automatically rejected during the Order processing process.

SUBJECTS

The products are sold directly by the company Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas. For any requests and/or information you can contact the Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas team Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838. from the Contact Us page of the website by post to the following address: Contrada Cartolari Snc

GENERAL CONDITIONS OF SALE FOR ONLINE PURCHASES ON THE SITE

These General Conditions of Sale (“General Conditions of Sale”) are governed by the Consumer Code (Legislative Decree no. 206/2005 and subsequent amendments) and by the regulations on electronic commerce (Legislative Decree no. 70/2003 and subsequent amendments) and apply exclusively to the remote online sale of the Products displayed on the lipatarnosci.it website, corresponding to which there is a “Buy online” button, and of the Services as indicated in these General Conditions of Sale and in other sections of the Website. In the event of changes to the General Conditions of Sale, the General Conditions of Sale published on the Website at the time the Order is sent by the Customer (hereinafter the “Customer”) will apply to the Purchase Order, as specified in Articles 3 and 4 of these General Conditions of Sale (hereinafter the “Purchase Order”). These General Terms and Conditions of Sale govern the offer, submission, and acceptance of purchase orders for products on lipatarnosci.it. They do not govern the provision of services or the sale of products by parties other than the Seller that are present on lipatarnosci.it through links, banners, or other hypertext links. Before placing orders and purchasing products and services from parties other than the Seller, we recommend checking their terms and conditions, as the Seller is not responsible for the provision of services by third parties other than the Seller. The products are sold to the Customer identified by the data entered when completing and submitting the electronic Order form, with simultaneous acceptance of these General Terms and Conditions of Sale. The product offers on the lipatarnosci.it website are intended for customers over 18. If you are under 18, you must first obtain the consent of one of your parents or legal guardian to purchase products on the lipatarnosci.it website. Remember: this always applies, not just to our Site, but to all sites you visit on the Internet: when browsing the Internet, you see or are asked for information you don't understand or are unclear about, always ask your parents for help. By placing an Order through this Website, you guarantee that you are of legal age (18 years of age) and have the legal capacity to enter into binding contracts. The Customer is prohibited from entering false and/or invented and/or fictitious names in the online Order process and in further communications. The Seller reserves the right to legally pursue any violation or abuse, in the interest and for the protection of all consumers. Furthermore, by accepting these Conditions of Sale, you release the Seller from any liability arising from the issuance of incorrect tax documents due to errors in the data you provided when placing the online Order, as you, as the customer, are solely responsible for ensuring that such data is entered correctly. By accepting these Terms of Sale, you also release the Seller from any liability arising from errors or delays in the customer's access to the Website when entering their data during the purchase process. This also applies to any delays or inability to receive the customer's Order confirmation, or any anomaly that may occur due to problems with the Internet, or due to any other unforeseeable event beyond the control of Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838. By accepting these Terms of Sale, you also release the Seller from any liability arising from the inoperability or problems relating to the email address provided by the customer for sending the Order confirmation.

OFFER TO THE PUBLIC AND PURCHASE AGREEMENT VIA ELECTRONIC COMMERCE SERVICE

The Products and Services and their respective Prices as listed on the Site constitute an offer to the public in accordance with the terms specified in the General Conditions of Sale and on the Site itself. The Conditions of this offer apply exclusively to purchases made on the lipatarnosci.it website. The sales contracts stipulated on the Site and relating to the Products and Services (hereinafter “Sale Contract” or simply “Contract”) are concluded with Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838. By Online Sales Contract we mean the remote Contract for the sale of movable goods (hereinafter Products) entered into between you, as the Customer, and Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838, as the Seller, within the framework of an e-commerce service organised by the Seller who, for this purpose, uses the remote communication technology known as the Internet. To conclude the Contract for one or more Products, you must complete the Order form in electronic format (hereinafter also the Order) and send it to the Seller via the Internet following the relevant instructions. The Order contains: a reference to these General Conditions of Sale; information and images of each Product and its price; the payment methods you may use; the delivery methods for the purchased Products, the times and related shipping and delivery costs; the reference to the conditions for exercising your right of withdrawal; the methods and times for returning purchased products. Although Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 constantly adopts measures to ensure that the photographs displayed on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the technical characteristics and color resolution characteristics of the computer you are using. Consequently, the Seller will not be responsible for any inadequacy of the graphic representations of products displayed on the Site due to the aforementioned technical reasons, since such representations are merely illustrative.

ORDER PROCESSING AND CONTRACT CONCLUSION

By submitting an Order through the Website, you unconditionally accept and undertake to comply with these General Conditions of Sale in your dealings with the Seller. Once the Order has been submitted, the Seller will process it and send you an Order Confirmation (hereinafter the "Order Confirmation") by email to the email address provided by the Customer. This Confirmation will summarize the selected Products and Services, their Prices (including Delivery costs and any additional costs related to additional Services requested by the Customer), the delivery address, the Order number (hereinafter the "Order Number"), the General Conditions of Sale set forth therein, and any Special Conditions applicable to the individual Order and determined following specific requests from the Customer. Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 reminds the Customer to carefully check the accuracy of the information contained in the Order Confirmation and to notify them of any corrections within 24 hours of receiving it. The Order Number, generated by the system and communicated by Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838, must be used by the Customer in all communications. Occasional unavailability of the Products offered may occur; in this case, if the Products chosen by the Customer are unavailable, in whole or in part, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas will notify the Customer. The Seller reserves the right, before sending the Order Confirmation, to request further information from you via email or the telephone number you provided regarding the Order you placed online. The Seller may not process your purchase orders if there are insufficient guarantees of solvency, if they are incomplete or incorrect, or if the products are unavailable. In these cases, we will inform you by email that the Contract has not been concluded and that the Seller has not fulfilled your Order, specifying the reasons. In this case, the amount previously reserved on the Customer's payment method will be released. If the products presented on the Website are no longer available or on sale after the Order has been placed, the Seller will promptly inform you of the unavailability of the ordered Products, and in any case within 30 working days from the day after you sent your Order to the Seller. In this case, the amount previously reserved on the Customer's payment method will be released. Each sale made by the Seller through the online sales service may involve one or more products, with no quantity limit for each item. Before concluding the Contract, you will be asked to confirm that you have read the General Terms and Conditions of Sale, including the Information on the Right of Withdrawal and the Privacy Policy. The Contract is concluded when the Seller, after receiving your Order Form and verifying the accuracy of the data, sends you confirmation of product shipment to the email address you provided via the Website. The Seller undertakes to deliver the ordered products to the Customer no later than 30 days from the date of conclusion of the Contract. The language available for concluding the Contract with the Seller is Italian, and the applicable law is Italian law. Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 reserves the right to refuse orders from customers with whom there is an ongoing legal dispute regarding a previous order. This applies equally to all cases in which Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 deems the customer unsuitable, including, but not limited to, previous violations of the terms and conditions of the Contract for online purchases on the Site or for any other legitimate reason, especially if the customer has been involved in fraudulent activity of any kind.

SELLING PRICES

Unless otherwise specified in writing, all Product prices and shipping and delivery costs listed on the Website and in the Order are inclusive of VAT and expressed in euros. The prices indicated are always and exclusively those indicated on the Website at the time the Order is placed online. Product prices, offers, and shipping and delivery costs may vary over time. If you place your order some time after your last visit to the Website, please ensure that prices have not changed and therefore check the final sale price before placing your Order. All Products are shipped directly from Italy. Unless otherwise specified, Product prices and shipping and delivery costs listed on the Website and in the Order do not include any costs related to customs duties and related taxes, which cannot be calculated in advance, if the shipment is made to non-EU countries or to countries where applicable legislation requires import duties. In this case, the existence of any additional costs indicated above will be clearly mentioned during the Order entry and review phase. These costs are therefore the responsibility of the Customer and must be paid directly upon delivery of the Products, according to the instructions specified in the Order Confirmation. In the event of non-collection, the seller will refund the cost of the product but not the shipping costs, export and import costs related to customs duties and related taxes, and the shipping costs for shipping the product to the seller. All Product Prices indicated on the Site include VAT. Delivery costs (hereinafter "Delivery Costs") and costs relating to Additional Services made available by Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838, as indicated in the subsequent articles of these General Conditions of Sale, are the responsibility of the Customer and are adequately detailed in the Purchase Order. The Price shown on the Site at the time the Order is sent applies to the Products and Services, except for any offers or price changes that may occur subsequently and are indicated on the Site.

ORDER

The purchase order must be placed online through the ordering process on the Site, by clicking on the desired product, which will then be added to the shopping cart. To complete the purchase order, the Customer may alternatively follow the following methods: If the Customer is already registered on the Site using the appropriate section, simply enter their login credentials (username and password) in the "Login" section. If the Customer is not a user of the Site, simply enter the required data in the appropriate form, necessary to complete the purchase. Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 reminds the Customer that, before proceeding with the purchase, the Customer may become a user of the Site at any time by completing the relevant online registration via the "Login" page (to become a User of the Site). The Customer has successfully completed the Order Process if the Site does not display any error messages (the system cannot detect errors in the data entered by the Customer in the billing and shipping address fields). In the "Your Orders" section, you can check the status of your Order, which cannot be changed if it is "in progress," "ready," "shipped," or "closed." If the Order has not yet been shipped, the only way to change the shipping address is by contacting customer service via the contact page. It is recommended that you contact us by email in advance with a telephone number before requesting a shipping address change. If delivery is unsuccessful, the customer must immediately contact Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838

PAYMENT METHODS

To pay for the Products and related shipping and delivery costs, you may use one of the methods indicated in the Site's Order Form, which are summarized below. Credit Cards and Prepaid Cards: Customers may pay by credit or debit card (Visa, Mastercard, Visa Electron, and/or other similar cards) through the online credit card payment system, PayPal, or by bank transfer. Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas, Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT No.: 03666070838 uses the highest security measures commercially available in the industry. For online orders on our Site, we accept both credit cards and prepaid cards (e.g., PostePay) at no additional cost to the product or shipping costs. It is understood that the Customer must hold a valid credit card when ordering Products purchased online, and that the name on the credit card must match the name on the billing information. Failure to meet these requirements will prevent the Order from being processed. Upon online purchase, upon confirmation of the Order, the relevant banking institution will only process the amount of the Order from the available funds on your credit card. The amount will be immediately debited upon submission of payment via the online platform. At no point during the purchase process will Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas be able to access your credit card information (for example, your credit card number or expiration date), which is transmitted via a secure connection using an encrypted protocol directly to the website of the entity managing the electronic payment (bank or PayPal). This data will not be stored in any of the Seller's computer archives. Paypal: If you have a Paypal account, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas allows you to make payments directly using the email address and password you used to register on www.paypal.com. Bank Transfer: You can pay for your Order quickly and securely using your online banking through the payment platform. The amount will be debited directly from your current account, and shipping will occur once the payment has been credited. Payment for the Order must be made when it is placed with Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas. The Seller may automatically cancel the Order if the payment is not credited within 7 days. You can find the payment receipt, or invoice if VAT is applicable, on the Website in the "Your Orders" section.

SHIPPING AND DELIVERY METHODS

Each shipment contains: the ordered product(s); any accompanying documentation required based on the country of shipment; any informational and marketing material; any promotional items. Products purchased through the Seller's website may be delivered in various ways. Home Delivery: The purchased products will be delivered by the courier selected by the Seller to the shipping address indicated by the Customer on the Order with insured shipping. See the 24-hour Shipping section for additional information on costs, times, shipping methods, and countries served. Upon receiving the goods at your home, we ask you to check the integrity of the packages upon delivery by the courier. In the event of any anomalies, you must have them noted and precisely noted by the courier and refuse the delivery, subject to mandatory notification to Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas, or by contacting customer service via the contact page. In Italy, we ship via express courier within 24/72 hours with insured delivery and a signature upon delivery. Abroad, we ship via express courier, and delivery times vary depending on the country. When your order ships, you will receive an email with your tracking code, which includes a link to the courier's website and the shipping status. This tracking code is used to monitor the progress of your shipment and the expected delivery date. Orders with items immediately available and paid for by credit card or PayPal before 4:00 PM will be shipped the same evening, or within 24 hours if the item is in one of our stores. For all orders with pre-order items, the shipping date is indicated at the time of order confirmation. Your order may not be processed if shipping costs have changed so much that they do not cover the costs to be borne by the Seller. RIGHT OF WITHDRAWAL If the Customer is a "Consumer," as defined in Article 3 of the Consumer Code, they are entitled to the rights set forth in Articles 52 et seq. of the Consumer Code, as amended by Legislative Decree no. 21 of 21/02/2014, and therefore the right to withdraw from the Purchase Agreement for any reason, without explanation and without penalty, by communicating it to the Seller within 14 days, starting from the day on which the Customer or a third party, designated by the Customer and other than the Carrier, acquires physical possession of the goods. However, for commercial reasons and to best meet the customer's needs, a 30-day withdrawal period is granted, starting from the day on which the Customer or a third party, designated by the Customer and other than the Carrier, acquires physical possession of the goods. We remind you that, as provided by current legislation, the right of withdrawal is excluded and therefore cannot be exercised in the event that the products you have purchased have been personalized, even with simple engravings, or have been made to measure for you, at your explicit request when placing the Order. The right of withdrawal may concern all (Total Withdrawal) or only part (Partial Withdrawal) of the Products purchased by the Consumer from Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838. The customer who intends to exercise the right of withdrawal must communicate this to Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 via an explicit declaration by completing the Withdrawal Form and sending it to the Contacts indicated or by accessing the “Privacy Policy” section of the Site. The right of withdrawal is subject to the following conditions: the returned Products must be returned in their entirety and not parts or components of them, even in the case of kits; Returned Products must not have been used, worn, washed or damaged; Returned Products must be returned in their original packaging (meaning, by this, the packaging of the individual product); Returned Products must be sent to the Seller in a single shipment; Withdrawal Form In case of exercising the right of withdrawal, the customer is required to return the goods within 30 days from the day on which he communicated to Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 his wish to withdraw from the Contract pursuant to art. 57 of Legislative Decree 206/2005. Returns can be requested through the Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas website, Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838, within 30 days of receiving the items. After logging in to the website and entering your login credentials, go to the "Privacy Policy" section, select the relevant order, and request a return. After requesting a return, select the product(s) you wish to return. It is important that you contact customer service from the contact page to let us know the day you wish the courier to collect the package and the time slot (morning or afternoon). You must place the items to be returned in a well-sealed and protected box or envelope. The courier will already have the label with our shipping address and the customer's contact information, so it is not necessary to write anything on the package. The goods must be returned intact, in their original packaging, complete in all their parts (including packaging and any documentation and accessories: manuals, cables, etc.) and complete with the accompanying tax documentation. Without prejudice to the right to verify compliance with the above, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 will refund the amount of the returned products within a maximum of 30 days, including any shipping costs. As required by applicable law, to which we refer, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 may withhold reimbursement until the goods are received or, at its sole discretion, until the customer has demonstrated that the goods have been returned to Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas. Pursuant to Article 59 of the Consumer Code (containing "Exceptions to the right of withdrawal") for distance and off-premises contracts, the right of withdrawal is excluded in the case of "the supply of goods made to measure or clearly personalized.".

REFUND POLICY

If you exercise your right of withdrawal in accordance with the previous conditions, the Seller is required to refund the sums paid by the customer no later than 30 days from your decision to exercise your right of withdrawal, provided that the product has been returned and inspected by the Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas operators within the same period. The Seller will use the same payment method you used for the initial transaction for the refund, unless you explicitly request a different payment method and the Seller agrees. If the Order was paid for via PayPal, the refund will be made to the card or account used for payment. If the Order was paid for via credit card, the refund will be made to the card used for payment (another card cannot be used for the refund). If the Order was paid for by bank transfer, the refund will be made via bank transfer. Please contact customer service via the Contact page to provide the IBAN to which the transfer should be made. Returns are processed by customer service within approximately one business week. The time it takes for the refund to be credited to your card or current account depends directly on the banks, which generally take approximately 2-3 business days. In the case of a simple withdrawal, the only costs you will be responsible for are the initial shipping costs for the Order of the purchased products. If you have chosen a different or more expensive delivery method than the standard one offered, the additional costs will not be refunded. All other costs will be refunded to you by the Seller, including the costs of delivery of the goods returned following the exercise of the right of withdrawal (with the exception of additional costs resulting from your possible choice of a different or more expensive delivery method than the standard delivery type offered by the Seller). The only instance in which the customer will be entitled to a refund of the price, shipping costs, and return shipping costs is for the return of defective products or products delivered that do not correspond to the order placed by the customer, or in the event of damage to the products due to transportation or shipping errors by the Seller. In the event of returns of the products listed above, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas will cover the shipping costs for the return. Returns can be requested within 30 days of receiving the items. If possible, reseal the item(s) to be returned in the same box used for our shipment. If this is not possible, for safety reasons, we recommend that the return be well packaged and protected. The courier will already have a pre-printed label with our shipping information and the customer's contact information.

LEGAL GUARANTEE OF CONFORMITY

All Products sold on the Site are covered by the Legal Guarantee of Conformity provided for by Articles 128-135 of the Consumer Code (Legal Guarantee). More specifically, the warranty regime for products sold by Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas differs depending on whether the purchaser is a "consumer" or a "professional" pursuant to Directive 1999/44/EC concerning "certain aspects of sales contracts and guarantees relating to consumer goods." If you purchase as a "consumer," you benefit from the legal guarantee of conformity that the seller is required by law to provide for all goods sold ("Legal Guarantee"). The Legal Guarantee—which Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas is required to provide as the seller—protects the goods from defects in conformity with the sales contract.

TO WHOM IT APPLIES

The Legal Guarantee is therefore reserved for consumers. It therefore applies only to users who have made purchases on the Site for purposes unrelated to any entrepreneurial, commercial, artisanal, or professional activity they may engage in. Those who have purchased on the Site and who are not consumers will be covered by the guarantees for defects in the item sold, the guarantee for lack of promised and essential qualities, and the other guarantees provided for by the Civil Code, with their related terms, forfeitures, and limitations.

WHEN TO APPLY

The seller (and, therefore, for purchases made on the Site) is liable to the consumer for any lack of conformity existing at the time of delivery of the product and which becomes apparent within two years of such delivery. The lack of conformity must be reported to the seller, under penalty of forfeiture of the warranty, within two months of the date on which it was discovered. The warranty is therefore valid provided that the following conditions are met: the defect becomes apparent within 24 months of the date of delivery of the products; the Customer submits a formal complaint regarding the defects within a maximum of two months of the date on which the defect was recognized by the latter, unless this conflicts with prevailing mandatory provisions of the Customer's country of habitual residence; Unless proven otherwise, it is presumed that any lack of conformity that becomes apparent within six months of delivery of the product already existed on that date, unless this assumption is incompatible with the nature of the product or the nature of the lack of conformity. Starting from the seventh month following delivery of the product, the consumer will have the burden of proving that the lack of conformity existed at the time of delivery. To benefit from the Legal Guarantee, you must first provide proof of the date of purchase and delivery of the goods. It is therefore advisable, for the purposes of this proof, to retain the purchase invoice or any other document that can certify the date of purchase (e.g., a credit card statement) and the date of delivery.

WHAT IS A DEFECT OF CONFORMITY?

A lack of conformity exists when the purchased good: is not suitable for the use for which goods of the same type are normally used; does not conform to the description provided by the seller and does not possess the qualities of the good the seller presented to the consumer as a sample or model; does not exhibit the usual qualities and performance of a good of the same type, which the consumer can reasonably expect, also taking into account the declarations made in advertising or on the labeling; is not suitable for the particular use intended by the consumer and which was made known to the seller at the time of entering into the Contract and which the seller accepted. Therefore, any faults or malfunctions or other defects caused by accidental events or by your responsibility, or by use of the product not in accordance with its intended use and/or as provided in the technical documentation accompanying the product, if applicable, or in the instructions for use relating to the same, are excluded from the scope of the Legal Guarantee. We also remind you that although Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas constantly takes measures to ensure that the product photographs displayed on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the technical characteristics and color resolution of your computer. Consequently, the Seller will not be responsible for any inadequacy of the graphic representations of products displayed on the Site due to the aforementioned technical reasons, since such representations are merely for illustrative purposes.

WHAT TO DO IN THE PRESENCE OF A DEFECT OF CONFORMITY

In the event of a lack of conformity duly reported within the timeframe, you will be entitled: Primarily, to the free repair or replacement of the goods, at your discretion, unless the requested remedy is objectively impossible or excessively costly compared to the other and, therefore, in the specific case, given the type of sale, to replacement, where this is possible in relation to the number of units still available for sale; Secondary (i.e., in the event that the repair or replacement is impossible or excessively costly, or the repair or replacement is not completed within a reasonable timeframe, or the previously carried out repair or replacement has caused significant inconvenience to the consumer), to a price reduction or termination of the Contract, at your discretion. An excessively costly remedy is one that imposes unreasonable costs on the seller compared to alternative remedies that can be pursued, taking into account (i) the value the goods would have if the lack of conformity did not exist; (ii) the extent of the lack of conformity; (iii) the possibility that the alternative remedy could be pursued without significant inconvenience to the consumer.

REFUND OR REDUCTION AS A RESULT OF THE APPLICATION OF THE LEGAL GUARANTEE

In the event of termination of the Contract, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 will refund the Total Price paid. In the event of a price reduction, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas will refund the previously agreed-upon amount of the reduction. The refund or reduction amount will be communicated to you via email and credited to the chosen payment method or solution. Specifically, in the event of non-conformity, the Customer who entered into the Contract as a Consumer will have the right to have the products restored to conformity free of charge, through repair or replacement, or to obtain an appropriate price reduction or termination of the Contract for the disputed goods and a subsequent refund. An exchange or refund for a product with obvious manufacturing defects will be possible within 7 days of receipt. Beyond this timeframe, if the item meets the service center specifications (which vary for each brand), it may be returned for repair under warranty. Warranty repair times vary depending on the product brand and can range from 45 to 60 working days.

CONTACTS

For any inquiries and/or information, you can contact the Li Patarnosci team at Spina Salvatore, Manera Carolina, and Di Pietro Filadelfio & CSas, Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838, using the Contact page. Alternatively, you can write to us at – Li Patarnosci Di Spina Salvatore, Manera Carolina, and Di Pietro Filadelfio & CSas.

CUSTOMER COMMUNICATIONS

The Customer acknowledges, accepts and consents to the fact that all communications, notifications, certifications, information, reports and in any case any documentation on the operations performed, relating to the purchase of the Products, will be sent to the email address indicated at the time of registration, with the possibility of downloading the information on a durable medium in the ways and within the limits established by the Site.

PRIVACY POLICY

Customer data is processed by Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 in accordance with the provisions of the legislation on the protection of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

APPLICABLE LAW, DISPUTE RESOLUTION AND JURISDICTION

These General Terms and Conditions of Sale are governed by Italian law and will be interpreted in accordance with it. Consequently, the interpretation, execution, and termination of the General Terms and Conditions of Sale are subject exclusively to Italian law, and any disputes arising from or related to them shall be resolved exclusively by the Italian courts, as further specified below. Specifically, if the Customer is a Consumer, any disputes shall be resolved by the court of the Customer's place of domicile or residence in accordance with the applicable law. If the Customer is not a Consumer, the parties agree to the exclusive jurisdiction of the Court of Patti. Online platform for alternative dispute resolution (ODR) Given that Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 is always available to seek an amicable solution to any disputes that arise, including through the direct contacts indicated, the Customer is informed that, pursuant to Article 14 of EU Regulation no. 524/2013 and the ODR resolution referred to in Statutory Instrument no. 500/2015, effective February 15, 2016, established by the European Commission an online platform for the resolution of disputes (ODR) arising from the purchase of goods online. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage. Through the ODR platform, the Customer can consult the list of ODR bodies, find the link to each of them, and initiate an online dispute resolution procedure. More information on the platform is available at the following link: https://webgate.ec.europa.eu/odr/main/?event=main.about.show

COOKIES

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INTELLECTUAL PROPERTY

All elements of the Site, whether or not subject to intellectual property rights (photos, product sheets, descriptions, layouts) are the exclusive property of Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 and may not be used. All drawings, models, brands, texts, visuals or audio, comments, works, illustrations, images reproduced on the Site are protected by copyright, trademark rights, image rights, and any other applicable intellectual property rights. They are the sole property of $aziendabreve or its partners. Any reproduction or representation, whether counterfeit or not, may result in civil and criminal liability for the author. Links to the Site that use framing or in-line linking techniques are strictly prohibited. In any case, any link or other content cited above, even if tacitly authorized, must be removed immediately upon simple request by the company $azienda, under penalty of legal consequences.

MODIFICATION OF THE GENERAL CONDITIONS OF SALE

Upon any changes to these General Conditions of Sale, Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 will promptly publish the modified ones on the Site. The modified General Conditions of Sale will become an integral part of the new Contracts, starting from the first Order placed by the Customers, following their publication on the Site. In the case of Orders already placed before such communication, the previous version of the General Conditions of Sale will apply.

SUBSTITUTION CLAUSE

If any current or future provision of the General Conditions of Sale and/or the Contract is or becomes wholly or partially void and/or ineffective, or if there is a gap in the provisions of the General Conditions of Sale and/or the Contract, the remaining provisions of the General Conditions of Sale and the Contract will in any case remain valid and effective. It is understood that Li Patarnosci Di Spina Salvatore, Manera Carolina e Di Pietro Filadelfio & CSas Contrada Cartolari Snc – 98070 Acquedolci (ME) – VAT number: 03666070838 and the Customer will undertake to negotiate in good faith to fill the gap or replace the void and/or ineffective clause with the aim of achieving the same results as the invalid or ineffective clause and to safeguard the content, including financial, of the Contract.”